About ExecuTrain of Kentucky

ExecuTrain of Kentucky, with offices in Louisville and Lexington, opened in 1994 and is a woman- and privately- owned business that provides corporate training and development solutions to companies across the region.

About ExecuTrain Corporation

ExecuTrain Corporation is the world leader in developing and delivering business technology training. The company's comprehensive, customer-focused solutions include instructor-led and technology-based training for popular desktop applications plus course development and training on client-specific software applications. Technical training and business skills training keep professionals current on the latest technologies and techniques. Custom course development and administrative support services are also available to complete a well-rounded, professional program.

Since 1984, ExecuTrain has earned the respect of companies worldwide as the leader in computer technology training. The unique ExecuTrain Learning Model based on adult educational methodology is a process of Preparation, Presentation, Performance, and Validation integrated with Motivation and Interaction. This learning model, combined with certified, experienced instruction, results in what is considered to be the highest quality technology and process training in the business, with quality scores exceeding all other training providers. Headquartered in Atlanta, Georgia, USA, the privately-held company has more than 145 locations in 28 countries, training more than 1.2 million people each year.

ExecuTrain's certified instructors and instructional designers are chosen first for their ability to "connect" with people. Then, they must successfully complete a comprehensive certification program, demonstrating mastery of ExecuTrain educational methods, design methodology and exceptional presentation skills. ExecuTrain designers and instructors are scored on their effectiveness and are subject to ongoing evaluation.

The company's rapid growth can be traced directly to a well thought out, effective training program and the judicious use of franchising as a tool for expansion. With its explosive international growth, ExecuTrain has trained clients from end users to programmers through instructor-led or interactive computer-based and on-line training courses. All training can be customized to clients' needs. Over the past 10 years, our biggest growth has stemmed from the design and development of proprietary implementation programs such as yours.

ExecuTrain Public Class Policies

Most ExecuTrain courses are one day and limited to 12 students. All instructors are ExecuTrain certified. Class times are 8:30 a.m.-4:30 p.m. Please plan to arrive by 8:15 a.m. as classes begin promptly at 8:30 a.m. Casual dress is acceptable for your comfort.

Late Arrivals

In fairness to all students in the class, anyone arriving after 9:00 a.m. will need to be rescheduled for another class date.

Late Cancellation

If you are registered for a class and are unable to attend, please contact our office by noon three business days prior to your scheduled class. There is a fee of $50.00 per person, per class if you neglect to cancel or reschedule without three business days notice.

No Show

If you are registered for a class and do not show up for the class and fail to contact our office to cancel or reschedule, a fee equivalent to your daily rate will be applied. For Volume Discount purchases, one coupon will be debited. For Yearly Members, the fee will be $145.00.

Technical Class Cancellation Policy

If a student need to cancel or reschedule a class, they must do so 3 business weeks prior to the start day of the class and a full refund may be obtained. If a student cancels or reschedules with less than 3 business weeks notice they will be subject to a 50% cancellation fee. Students that do not show up for class will be charged a 100% no show fee.

Rescheduling

ExecuTrain has the right to cancel or reschedule any training course. Should ExecuTrain reschedule a course, a full refund will be issued or applied as a credit to a rescheduled course. ExecuTrain cannot assume responsibility for any other costs to the student (e.g. non-refundable airline tickets). All technical training courses must be prepaid prior to the start of class. ExecuTrain will accept company checks, purchase orders, Visa or MasterCard.